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FAQ

THE MOST COMMON QUESTIONS

  • Where is your store? Can we visit your store?
    Gurbanji is a Bangalore based online store for handcrafted bags & accessories. Our workshop in Bangalore is not open to walk-ins. Incase of business enquiries, please contact us to schedule an appointment. Contact us at +91-8971027182 or write to us at gurbanji@outlook.com for an appointment.
  • Do you accept bulk orders?
    Yes. We do accept bulk orders with order quantities as minimum as 10 numbers. (Bulk orders are not available on our soft toys collection) Please get in touch with us at +91-8971027182 or write to us at gurbanji@outlook.com
  • Do you offer Cash On Delivery (CoD) payment option?
    We do not offer Cash on Delivery currently. Our payment partner accepts all modes of online payment. We also schedule product related video calls to help you make your choice. So kindly reach out at +91-8971027182 to schedule WhatsApp video call for product related queries
  • What is your shipping time line?
    Most of gurbanji products are "Ready to Ship" - unless it is a pre-order or back in stock request. Hence, most product will be shipped with in a 1-2 days upon receiving the order. All our products are shipped via India post which ensures highest efficiency in delivery time & product handling. So most products across India shall be delivered with 5-7 working days One day delivery option is available for certain areas of Bangalore. Please contact us at +91-8971027182 (Local delivery partner charges will be extra - as per actuals & delivery time can be scheduled as per customer convenience)
  • Do your offer customization?
    Yes, we offer customization to match your trousseau for all your special occasions. Thinking of gifting your bridesmaid - girl gang a special something? We offer bulk customization to suit all your requirements. Contact us at +91-8971027182 or write to us at gurbanji@outlook.com for customization requirements.
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